Terms of use

Article 1 Purpose

The purpose of these Terms of Use is to set forth the rights, obligations, and responsibilities of METROCITY online mall (hereinafter “Mall”) operated by MT Collection Co., Ltd. (e-commerce business operator) and users with respect to the Internet-related services (hereinafter “Services”) offered by the Mall.

※These Terms of Use shall apply mutatis mutandis to electronic transactions using wired or wireless PC communications, smartphones, and others, unless contrary to the nature of such transactions.


Article 2 (Definitions)

(1) The Mall means a virtual business store opened by MT Collection Co., Ltd. to provide goods and services (hereinafter “Goods and Services”) for users and to allow users to purchase the Goods and Services through information communication equipment, such as computers. The Mall also means a business operator that runs the virtual business store.

(2) Users mean members and non-members that access the Mall and receive the Services offered by the Mall in accordance with these Terms of Use.

(3) Members mean those that have registered with the Mall and are able to continue to use the Services offered by the Mall.

(4) Non-members mean the individuals and entities that use the Services offered by the Mall without signing up for membership.


Article 3 Posting, Effectuation, and Amendment of Terms of Use

(1) The Mall shall disclose these Terms of Use on the initial landing page of the Mall, together with the name of the Mall, the name of representative(s), the address of the place of business (including the location where customers’ complaints are handled), telephone number, fax number, e-mail address, business registration number, e-commerce registration number, and the chief privacy officer of the Mall, to help the Members to easily check these Terms of Use. However, the details of these Terms of Use shall only be checked through the connecting page. .

(2) Before users agree to these Terms of Use, the Mall shall help users to understand the important details of these Terms of Use, including withdrawal of offers, delivery liability, and terms for refund, by providing such details via a separate connecting page or a pop-up message and have users check such details

(3) The Company may amend these Terms of Use to the extent permitted by the Protection of Consumers in e-commerce and Other Transactions Act (“E-Commerce Act”), the Regulation of Standardized Contracts Act, the Framework Act on Electronic Documents and Transactions, the Electronic Financial Transactions Act, the Digital Signature Act, the Act concerning Promotion of Utilization of Information and Communications Networks and Protection of Information, etc., the Act on Door-to-Door Sales, etc., and the Framework Act on Consumers, and any other applicable laws.

(4) If any terms of these Terms of Use are amended by the Mall, all amended terms together with the effective date and the reasons for the amendment and the then current version of these Terms of Use shall be posted on the initial landing page of the Mall at least seven (7) days prior to the effective date and until one (1) day prior to the effective date. If an amendment disadvantageous to users is made, such amended terms shall be posted at least thirty (30) days prior to the effective date. In such a case, the Mall shall offer a clear comparison of the current version and the amended version of these Terms of Use so that users can clearly understand the differences between them.

(5) The amended Terms of Use shall apply to contracts that are executed after the effective date of the amended Terms of Use. The current version of these Terms of Use shall apply to the contracts that are executed prior to amendment. However, if users that have already executed contracts and express their intention to apply the amended Terms of Use to the Mall to such contracts within the notification period specified in Paragraph (4) above and obtain the Mall’s consent, then the amended Terms of Use shall apply.

(6) Any matters not specified herein and the interpretation hereof shall be governed by the Act on the Consumer Protection in Electronic Commerce and Others, the Regulation of Standardized Contracts Act, the guideline for the protection of consumers in electronic commercial transactions prescribed by the Fair Trade Commission, the provisions of relevant statutes, or general commercial practices.


Article 4 Rendering and Amendment of Services

(1) The Mall shall conduct the following Services:

1. Provision of information on the Goods and Services and execution of purchase contracts

2. Delivery of the Goods and Services for which purchase contracts are executed

3. Other businesses designated by the Mall

(2) If the Goods or Services are sold out or there is any change in their technological specifications, then the Mall may change the details of the Goods or Services that will be provided, based on contracts that are to be executed in the future. In such a case, the Mall shall announce the details of changed Goods or Services and the date of providing such Goods or Services at the location where the current Goods or Services are posted.

(3) If the Mall has to change the details of the service for which a user agreement is executed due to Goods being out of stock or changes in technological specifications, then the Mall shall

(4) In the event of the foregoing, the Mall shall indemnify users for any damage suffered by them except for cases in which the Mall proves that there is no willful misconduct or negligence on its part.


Article 5 Suspension of Services

The Mall may temporarily suspend the rendering of the Services due to the repair, checkups, replacement, and breakdown of information communications equipment, such as computers, and cessation of communications.

The Mall shall indemnify users or any third party for any damage caused by the temporary suspension of the Services due to the reasons indicated in Paragraph (1) above, except for cases in which the Mall proves that there is no willful misconduct or negligence on its part.

(3) If the Mall is unable to provide the Services due to a change in its business items, the abandonment of its business, or merger with other business operators, then it shall inform users in a manner designated in Article 8 below and compensate users in accordance with the criteria for compensation initially suggested by the Mall. However, if the Mall does not notify users of such criteria, then it shall pay users’ mileage or accumulated points to users in either goods-in that are equal to the value of the currency circulated in the Mall.


Article 6 Membership

Users shall apply for membership by filling in their information in the form prescribed by the Mall and indicating his/her intention to agree to these Terms of Use.

(2) The Mall shall register such users that apply for membership in the manner described in Paragraph (1) above unless such users fall under any of the following:

1. The applicant has forfeited his/her/its membership in accordance with Article 7, Paragraph 3 below; this shall not apply to cases in which three years have passed since the forfeiture of his/her/its membership thereunder and he/she/it obtains approval from the Mall to regain membership.

2. There is any false, missing information or typos in the registered details.

3. Registering such users as Members poses significant difficulty due to the Mall’s technology.

(3) The membership contract shall be deemed to be constituted when the Mall’s approval has reached the member.

(4) If there is any change in the matters registered at the time of signing up for membership,then the Members shall notify the Mall of such change by a method of changing their information within a considerable period of time.


Article 7 Withdrawal and Forfeiture of Membership

(1) The Members may apply to the Mall for withdrawal of membership at any time, and the Mall shall immediately deal with such application.

(2) If a Member falls under any of the following, then the Mall may limit or suspend his/her/its membership:

1. He/she/it registers false information in applying for membership;

2. He/she/it fails to pay for goods purchased via the Mall and its debts in connection with the use of the Mall within their due dates.

3. He/she/it disrupts the order of e-commerce transactions by hindering others from using the Mall or stealing others’ information.

4. He/she/it uses the Mall to commit an act prohibited by law or these Terms of Use or that is contrary to good public order and customs.

(3) If a Member repeats the same act twice or more, or the action has not been corrected within thirty days after the Mall limits or suspends his/her/its membership, then the Mall may revoke his/her/its membership.

(4) If the Mall revokes a Member’s membership, then it shall delete that Member’s registration. In such a case, the Mall shall notify such Member of the deletion and give that Member an opportunity to explain his/her/its position within at least more than thirty days prior to such deletion.


Article 8 Notices to Members

(1) The Mall may give notices to the Members by using the e-mail addresses on which the Mall and the Members agree and designate in advance.

(2) In case of giving a notice to many unspecified Members, the announcement of such a notice on the Mall’s bulletin board for one week or longer may be made in lieu of giving individual notices. However, the Mall shall give individual notices to Members regarding matters that have a material impact on the transactions of the Members.


Article 9 Purchase Applications and Consent to Provision of Personal Information

(1) The Mall’s users shall apply for purchases by the following methods or methods similar to them, and the Mall shall offer each of the following in a way that is easy to understand when users apply for purchases.

1. Search for and select the Goods and Services

2. Enter the name, address, telephone number, e-mail address (or mobile telephone number) of the recipient

3. Verify these Terms of Use, the service regarding which the right to withdraw offers is restricted, and details related to the bearing of costs, such as delivery or installation costs

4. Agree to these Terms of Use and indicate acceptance or rejection of the matter specified in

5. Apply for purchase of the Goods and Services and agree to the verification of such application by the Mall

6. Select payment methods

(2) If the Mall needs to provide the personal information of a purchaser for a third party, then it shall inform such a purchaser of 1) the person who is provided with such information, 2) the purpose of using such information by the person who is provided with such information, 3) personal information items to be provided, and 4) the period of retaining such information by the person who is provided with such information, and obtain consent from such a purchaser. (This foregoing clause shall apply to cases in which there is any change in the matters for which such consent is obtained.)

(3) If the Mall entrusts the handling of the personal information of a purchaser to a third party, then it shall notify such a purchaser of 1) such a third party that is entrusted with the handling of such information and 2) the details of the handling of such information. The Mall shall obtain consent from such a purchaser. (This foregoing clause shall apply to cases in which there is any change in the matters for which such consent is obtained)/However, the procedure for making such a notification and obtaining consent may be waived by announcing the Guideline on Processing Personal Information in a method that is designated in the Act on Promotion of Information and Communications Network Utilization and Information Protection, etc. if it is required for the performance of a contract on the rendering of services and is related to the enhancement of users’ convenience.


Article 10 Constitution of Contract

(1) If a purchase application under Article 9 above falls under any of the following, then the Mall may not approve such an application. If the Mall executes a contract with a minor, then the Mall shall notify that if it failed to obtain consent from his/her legal representative, then the minor himself/herself or his/her legal representative may cancel the contract.

1. If there is any false and missing information or typos in the application

2. If a minor purchases the Goods and Services that are prohibited by the Juvenile Protection Act, such as cigarettes and alcohol

3. If accepting such a purchase application is deemed to pose a significant difficulty due to the Mall’s technology

(2) A purchase contract shall be deemed to be constituted when the Mall’s approval has reached the user via certified mail as indicated in Article 12, Paragraph 1 below.

(3) The Mall’s indication of its intention to accept such a purchase application shall include the verification of such a purchase application of a user, whether it is possible to sell the applied product, information on the amendment and cancellation of such a purchase application, and other information.


Article 11 Payment Methods

(1) All kinds of card payments, including pre-paid cards, debit cards, and credit cards


Article 12 Notification for Confirming Receipt, Revision, and Cancellation of Purchase Application

(1) After receiving a user’s purchase application, the Mall shall notify such a user by confirming the receipt of such an application.

(2) If there is any discrepancy between such a user’s intention to purchase and the Mall’s interpretation of such intention, then the user that receives the above notification may immediately demand the revision and cancellation of such a purchase application. If such a user’s demand is made prior to delivery, then the Mall shall immediately revise or cancel such the purchase application in accordance with such demand. However, if such a user already makes a payment, then Article 15 on withdrawal of offers shall apply.


Article 13 Supply of Goods and Services

(1) If there is no separate agreement with a user on the timing of supplying the Goods and Services, then the Mall shall take necessary measures, such as customized manufacture and packaging, in order to deliver the Goods and Services within seven (7) days after such a user makes an offer. However, if the Mall receives the partial or whole payment for the Goods and Services, then it shall take measures within three (3) business days. In such a case, the Mall shall take appropriate measures to ensure that such a user checks the procedure for the supply of the Goods and Services and their delivery progress.

(2) The Mall shall specify the means of delivery, the party that bears delivery costs, depending on the means of delivery, and delivery period for each means of delivery for the goods purchased by a user. If the Mall exceeds the agreed delivery period, then it shall indemnify such a user for any damage caused by such breach. However, the foregoing clause shall not apply to cases in which the Mall proves that there was no willful misconduct or negligence on its part.


Article 14 Refund

(1) If the Mall is unable to deliver or supply the Goods or Services purchased by a user to such a user due to reasons, such as being sold out, then it shall notify the user of the reason for its failure to deliver or supply. If it receives advance payment for the Goods or Services, then the Mall shall make a refund or take a measure for refund within three (3) business days after the receipt of such payment.


Article 15 Withdrawal of Offers

(1) The user that executes a contract on the purchase of the Goods or Services with the Mall may withdraw an offer within seven (7) days from the date of receiving written notice on the terms and conditions of such a contract in accordance with Article 13, Paragraph 2 of the Act on the Consumer Protection in Electronic Commerce, etc. (or if the supply of the Goods or Services is made later than the receipt of such a notice, then the date of being supplied with the Goods or Services or the date when such supply begins is applied).However, if there is any specific provision of the above Act governing the withdrawal of offers, such provision shall apply.

(2) Any user that receives the Goods or Services may not demand an exchange or refund in the event of any of the following:

1. A product is lost or damaged due to reasons attributable to the user (However, if the user damages the package to check the contents of such a product, then he/she/it may withdraw the offer).

2. The value of a product is significantly diminished by the use (wear) or partial consumption of such a product by such a user.

3. As time passes by, the value of a product diminishes so much that it is difficult to resell such a product.

4. The product has been reproduced to produce other products with the same functions, or the package of the original product is damaged.

(3) If the Mall does not take a relevant measure, including indicating in advance about the fact that the withdrawal of offers is limited or providing trial products, in cases under Paragraph (2) or Subparagraph 2 or 4 above, users shall not be restricted from withdrawing offers.

(4) Despite Paragraph (1) and (2) above, if the details of goods are different from the ones indicated or advertised, or the rendered services are different from the terms and conditions of the service contract, then users may withdraw an offer within three (3) months after such goods are supplied or thirty (30) days after being aware of or having been able to be aware of the fact.


Article 16 Effects of Withdrawal of Offers

(1) If the Mall receives the product returned from a user, then it shall refund the purchase price of the returned product within three (3) business days. If the Mall delays the refund, it shall pay the interest that is calculated by multiplying the refund amount by the interest rate as specified by Article 21, Paragraph 2 of the Act on the Consumer Protection in Electronic Commerce, etc., for a period during which the refund has been delayed.

(2) If users make a payment for the Goods or Services by credit card or electronic currency, then the Mall shall immediately request a business operator providing such means of payment to suspend or cancel the charging of the payment when making such a refund.

(3) Users shall bear the costs for the return of supplied goods in the case of withdrawal of their offer. The Mall shall not demand penalty or compensation for any damage from users due to the withdrawal of offers. However, if users withdraw offers as the details of goods are different from the ones indicated or advertised or rendered services are different from the terms and conditions of the service contract, then the Mall shall bear the costs for the return of such goods or services.

(4) If users bear the delivery costs in receiving goods, then the Mall shall clearly indicate who is to bear such costs in the event of the withdrawal of offers in a way that users can easily understand.


Article 17 Privacy

(1) The Mall shall collect the minimum personal information of users to the extent required for the rendering of services.

(2) The Mall shall not collect the information required for performing a purchase contract when Users sign up for membership. However, the foregoing clause shall not apply to cases in which the minimum specific information is collected for self-authentication prior to the execution of such a purchase contract in order to perform the Mall’s obligations under relevant statutes.

(3) The Mall shall notify users of the purpose of collecting and using their personal information and obtain consent from such users.

(4) The Mall shall not use the collected personal information for any purpose other than those that have been designated. If there arises a new purpose of collecting and using personal information or it provides personal information to any third party, then the Mall shall notify the pertinent users of such a purpose and obtain consent from such users at the time of using and providing such information, unless otherwise stipulated by the relevant statutes.

(5) If the Mall needs to obtain consent from the users under Paragraph (2) and (3) above, then it shall specify or announce the matters stipulated by Article 22, Paragraph 2 of the Act on Promotion of Information and Communications Network Utilization and Information Protection, etc. This notification or announcement shall include information such as the identity of the chief privacy officer (team, name, telephone no. or other contact points), the purpose of collecting and using such information, matters related to the provision of personal information for any third party (the third party that receives such information, and the purpose of supplying such information, and details of such information to be provided). Such users may withdraw their consent at any time.

(6) Users may demand the access and correction of errors in their personal information retained by the Mall at any time. The Mall is obligated to take necessary measures without delay. If the users demand the correction of errors in their information, then the Mall shall not use such information until such information errors have been corrected.

(7) The Mall shall keep the number of the individuals/entities that process users’ personal information to a minimum to protect their personal information. The Mall shall bear all liability for any damage suffered by users due to the loss, theft, leak, or forgery of the users’ personal information, including their credit card and bank account numbers, and the provision of personal information for third parties, without consent from the users.

(8) The Mall or any third party that receives personal information from the Mall shall immediately destroy users’ personal information when the purpose of collecting or receiving such personal information has been fulfilled.

(9) The Mall shall not have the box for consent to the collection, use and provision of personal information pre-checked. The Mall shall specify the details of limited services if users reject their consent to the collection, use, and provision of their personal information and shall neither limit nor reject the rendering of services, such as signing up for services, even if users reject their consent to the collection, use, and provision of optional personal information items collected.


Article 18 Mall’s Obligations

(1) The Mall shall not commit an act that is prohibited by laws and these Terms of Use or is contrary to good public order and customs. The Mall shall do its best to provide services in a continuous and stable manner in accordance with these Terms of Use.

(2) The Mall shall be equipped with a security system for the protection of users’ personal information, including their credit information, to ensure that users use services securely.

(3) The Mall shall be liable for indemnifying users for any damage caused by its undue acts to indicate and advertise as stipulated by Article 3 of the Act on Fair Labeling and Advertising.

(4) The Mall shall not send soliciting e-mails that users do not want for the purposes of profit.


Article 19 Members’ Obligation in Regard to ID and Password

(1) Each Member shall be responsible for managing his/her/its ID and password except for cases specified by Article 17 above.

(2) Members shall not let their ID and password be used by a third party.

(3) If a Member becomes aware of the theft or unauthorized use of his/her/its ID and password by a third party, then the Member shall immediately notify the Mall about this fact and follow the Company’s instructions, if any.


Article 20 Users’ Obligations

Users shall not commit the following acts:

1. Registering false information when applying or modifying information

2. Stealing another’s information

3. Changing the information posted at the Mall

4. Transmitting or posting information (including computer programs) other than the information designated by the Mall

5. Infringing on the intellectual property rights of the Mall and any third party, including their copyrights

6. Tarnishing the reputation of the Company or any third party or disrupting their operations

7. Disclosing or posting obscene or violent messages, videos, audios, false facts, or information that harms public order and proper social customs at the Mall


Article 21 Relationship between Connecting Mall and Connected Mall

(1) If the upper Mall and lower Mall are connected via hyperlinks (including letters, pictures and videos), the former shall be called the Connecting Mall (website) and the latter shall be called the Connected Mall.

(2) If the Connecting Mall specifies that it shall not bear warranty liability for the transactions of goods solely provided by the Connected Mall via the initial landing page of the Connecting Mall or a pop-up message at the time of connection, then it shall not do so.


Article 22 Ownership of Copyrights and Limitation on Their Use

(1) The Mall shall own copyrights and other intellectual property rights on the copyrighted materials prepared by the Mall.

(2) Users shall not copy, transmit, publish, distribute, broadcast, or use through other methods, for the purposes of profit, any information that is acquired by them in the course of using the Mall and whose intellectual property rights are owned by the Mall. Users hall not allow such information to be used by a third party without the prior approval of the Mall.

(3) If the Mall uses copyrighted materials that belong to users in accordance with an agreement, then it shall notify such users of such use.


Article 23 Dispute Resolution

(1) The Mall shall set up and operate an organization that is responsible for reflecting fair opinions or complaints of users and for compensating for the damage incurred to users.

(2) The Mall shall do its best to deal with complaints and opinions submitted by users. If the Mall finds it difficult to deal with such complaints and opinions swiftly, then it shall notify such users of the reasons and the projected schedule for handling the complaint.

(3) If users request damage relief in connection with disputes on e-commerce transactions between the Mall and such users, then such disputes may be subject to the arbitration of the Fair Trade Commission or an arbitration board as asked by a city mayor or the governor of a provincial office.


Article 24 Jurisdiction and Governing Laws

(1) The lawsuit on e-commerce disputes between the Mall and a user shall be brought into a court having jurisdiction over that user’s address at the time when the lawsuit is filed: However, if there is no clear user’s address or place of residence or in the case of the user being an overseas resident, then the lawsuit shall be brought to a court having jurisdiction under the Civil Procedure Act.

(2) The lawsuit on e-commerce transactions between the Mall and a user shall be governed by laws of the Republic of Korea.