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PRIVACY POLICY
MT Collection (hereinafter referred to as "company") values and treats the personal information of customers who use the company's website, and is doing its best to protect users' personal information.
The company complies with all laws and regulations related to personal information, such as the Personal Information Protection Act and the Information and Communication Network Utilization and Information Protection Act, and as part of this, it has enacted and implements this personal information handling policy.
This personal information handling policy can be applied and changed according to changes in the relevant laws and notices of Korea or internal operational policies, and if changed, it is notified through the website, so users should check it if necessary.
Article 1 (Consent to the collection of personal information and method of collection)
1. Since the company integrates and operates Internet sites operated by the company, the same personal information handling policy is applied to brand sites and other sites operated by the company.
2. "Member" means a user registered as a member by providing personal information to the company and registering as a member.
3. "Non-member" refers to a person who does not sign up for membership on the company's website and uses the service provided by the company.
Article 2 (Collection of personal information items and methods of collection, purpose of use)
1. When users sign up for membership for the first time, the company collects personal information by filling out only the minimum items to provide services. Personal information can be requested for the purpose of providing new services, events, and product delivery. Even at this time, the information you filled out is not used for any purpose other than providing the service or for any purpose previously disclosed to the user.
Collection items. | Purpose of collection and use. |
Name, ID, password (PW). | According to the service access, privacy, privacy a public service in their identification procedures. |
For receiving cell phone number, email address, email addresses, mailing address (DM/SMS/MMS/TM) whether or not, newsletters, procurement transactions, point and details. | Disclaimer of seamless communication routes for delivery, and complaints and information guide, a new service and secure delivery of accurate delivery address, for goods shopping. |
Purchase transaction details, point accumulation/use details. | Points according to purchasing this product management and users ’ service use data for the Integrated Management of membership a member. |
2. The company collects personal information necessary for membership registration through the website, and also collects necessary personal information in the following cases.
A. Customer counseling: Handling user inquiries and requests at the company's stores and the company's customer counseling center, and preparing documents for dispute settlement.
B. Acceptance of A/S: Preparation of an application for A/S requests for products sold by the company.
Article 3 (Use outside of purpose and provision and sharing to a third party)
1. "Company" uses the user's personal information within the scope notified by "Personal Information Collection Purpose and Utilization Purpose" and does not use it beyond the same range or provide it to others, other companies, or institutions.
2. Exceptions are made to the following.
A. Special provisions such as the Personal Information Protection Act, the Information and Communication Network Promotion and Information Protection Act, the Framework Act on National Taxes, the Act on the Use and Protection of Credit Information, the Framework Act on Telecommunications, the Telecommunications Business Act, the Consumer Protection Act, and the Criminal Procedure Act.
B. In the case where a specific individual cannot be identified for statistical preparation, academic research, or market research, it is provided to a research organization, survey, research company, etc.
Article 4 (Consignment of the handling of collected personal information)
1. The company can entrust users' personal information management to external specialized companies for service improvement and smooth computer processing.
2. When entrusting the processing of personal information, the company manages and supervises the protection of users' personal information through consignment contracts, confidentiality of personal information, and prohibition of providing personal information to third parties without user consent.
3. The trustee who is entrusted with handling personal information and his/her duties are as follows.
Those who commission handling. | Details of consignment work for handling. |
DOA | Maintenance of the website. |
CAFE24 | E-mail. |
Ussoft, CAFE24 | SMS, MMS, and so on. |
KCP | Real name verification and identification work. |
Tosspayments, Kakaopay, Toss, Mobilians, Eximbay | Payment agency work. |
Lotteglogis, Logen, cjlogistics, Hanjin, Fedex | Delivery of prizes and prizes. |
Article 5 (Possession and disposal of personal information)
1. The company holds all the information provided by the user while the user is receiving the service and uses it only to provide the service. The company or a third party who has received personal information from the company for partnerships and services shall destroy personal information without delay when the purpose of collecting or receiving personal information is achieved. In addition, if a member withdrawal is requested, the user's personal information will be completely deleted from the storage device in a non-renewable manner and will not be viewed or used in any way.
2. The user's personal information will be destroyed when the purpose of collecting or receiving personal information is achieved as follows.
A. Personal information printed on paper: pulverize or incinerate with a grinder.
B. Personal information stored in the form of an electronic file: Delete the record using a technical method that cannot be reused.
However, if it is necessary to hold it for a certain period of time due to confirmation of the relationship between rights and obligations related to transactions under the provisions of the Consumer Protection Act, the Framework Act on National Taxes, etc.
C. Records of contract or withdrawal of subscription, etc.: 5 years
D. Records of payment and supply of goods, etc.: 5 years
E. Records of consumer complaints or disputes: 3 years
3. If the user requests access to the transaction information held with the user's consent, the company will take measures to allow the user to view and check it without delay.
Article 6 (Collection of personal information by cookies)
1. "Mall" uses "cookie" that stores information about users and finds them frequently. Cookies are a small amount of information that a website sends to a user's computer browser (Netscape, Internet Explorer, etc.). When a user accesses the website, the "company" computer can read the contents of cookies in the user's browser, find additional information of the user on the user's computer, and provide the service without additional input such as the name of the user's access. Cookies identify users' computers, but do not personally identify users. In addition, users have a choice about cookies. Tools > Internet Options Tab at the top of your web browser allow you to accept all cookies, send a notification when they are installed, or have the option of rejecting all cookies.
2. The cookie management company of "Company" operates cookies for the convenience of users. The information collected by "Company" through cookies is limited to "Company" member IDs, and no other information is collected. The member IDs collected by "Company" through cookies are used for the following purposes.
A. Provide differentiated information according to an individual's field of interest.
B. By analyzing the frequency of access or time of stay of members and non-members, the user's taste and interests are identified and used for target marketing.
C. Provide personalized services for the next shopping by tracking information on the items you shopped for and the traces of the items you looked around with interest.
D. Scale such as service reorganization by analyzing members' habits - The bulletin board text registration cookie expires at the end of the browser or at the time of logging out.
Article 7 (Reading, correcting, or deleting personal information)
1. Users can view or correct registered users' personal information at any time. If you want to view and correct personal information, click on the "Member Information Management" item of "Company" to view or correct it directly, or contact the person in charge of personal information management by writing, phone or e-mail.
2. If a user requests correction of an error in personal information, the personal information is not used or provided until correction is completed.
Article 8 (withdrawal of consent to collect, use, and provide personal information)
1. Users can withdraw their consent to the collection, use, and provision of personal information through membership registration at any time. For withdrawal of consent, click withdrawal of consent (withdrawal of membership) on the first screen of the website or contact the person in charge of personal information management by writing, phone, or e-mail, and other necessary measures will be taken immediately.
2. The company will take necessary measures to make it easier to withdraw consent (withdraw membership) to collect personal information than to collect personal information.
Article 9 (Technical and administrative measures for personal information protection)
1. Technical measures.
A. The company is taking the following technical measures to ensure safety so that personal information is not lost, stolen, leaked, altered or damaged in handling users' personal information.
B. The user's personal information is protected through a separate security function by encrypting files and transport data or considering them as important data using the File Lock function (Lock).
C. The company is taking measures to prevent damage caused by computer viruses using vaccine programs. Vaccine programs are updated periodically and provide vaccines as soon as they appear in the event of a sudden virus to prevent personal information from being violated.
D. The company adopts a security device (SSL) that can safely transmit personal information on the network using cryptographic algorithms.
2. Management measures.
A. The company restricts users' access to personal information to a minimum of personnel and prepares internal procedures necessary for access and management of personal information to control and lock access and ensure that their employees are familiar with it.
B. The handover of personal information-related handlers is thoroughly carried out while security is maintained, and the responsibility for personal information accidents after joining and leaving the company is clarified.
C. The company is not responsible for what happens due to individual users' mistakes or basic Internet risks. Individual members must properly manage their IDs and passwords and take responsibility for them to protect their personal information.
D. If other internal managers' mistakes or technical management accidents cause loss, leakage, modulation, or damage of personal information, the company will immediately inform users of the facts and seek appropriate measures and compensation.
Article 10 (link site)
The company can provide users with links to other companies' websites or materials.
In this case, the company has no control over external sites and materials, so it cannot be responsible and guaranteed for the usefulness of the services or materials provided therefrom. If you click the link contained in "Company" and move it to a page on another site, the site's personal information handling policy has nothing to do with "Company", so please review the policies of the newly visited site.
Article 11 (Protection of personal information of children under the age of 14)
In the case of children under the age of 14, the legal representative has the right to inquire or modify the child's personal information, withdraw consent to collect and use it.
If a user requests correction of an error in personal information, the personal information is not used or provided until correction is completed.
In addition, if wrong personal information has already been provided to a third party, we will notify the third party of the correction process without delay so that the correction can be made.
Article 12 (Department for Personal Information Protection and Handling of Related grievances)
The company is doing its best to ensure that users can safely use good information.
The person in charge and person in charge of handling the user's personal information is as follows, and we answer questions related to personal information quickly and sincerely.
Personal Information Management Department.
Person in charge of personal information protection(director) | Person in charge of personal information protection(manager) |
Name: Seungjun Lee
Position: Director. Contact information: +82 1566-1165 Email: webmaster@metrocity.co.kr | Department name: E-commerce Team 1 manager : Choi Jin Gyu Contact information: +82 1566-1165 Email: webmaster@metrocity.co.kr |
Article 13 (Collecting opinions and handling complaints)
1. The company values the opinions of users, and users always have the right to receive sincere answers from questions.
2. The company operates a customer counseling room for smooth communication with users, and the contact information is as follows.
Civil complaint handling center.
* Phone number: +82 1566-1165.
* Address: 417 First Light Tower, Dosan-daero, Gangnam-gu, Seoul, Republic of Korea
* Telephone counseling is available from 09:30 a.m. to 18:30 p.m. on weekdays.
(Saturday, Sunday, holiday, lunch time 12:30-13:30)
* Consultations using e-mail or mail will be answered faithfully within 24 hours of receipt. However, in principle, it should be handled after working hours or on weekends and holidays the next day.
* If you need counseling on other personal information, you can contact the Personal Information Infringement Reporting Center, the Information Protection Mark Certification Committee, the Internet Crime Investigation Center of the Supreme Prosecutors' Office, and the Cyber Crime Investigation Team of the National Police Agency.
Electronic Transaction Dispute Mediation Committee
* Phone: +82 1661-5714.
* URL : http://www.ecmc.or.kr
Personal Information Infringement Report Center.
* Phone: +82 2-405-4118
* URL : http://privacy.kisa.or.kr/kor/main.jsp
Information Protection Mark Certification Committee.
* Phone: +82 2-580-0533
* URL : http://www.eprivacy.or.kr
The Internet Crime Investigation Center of the Supreme Prosecutors' Office.
* Phone: +82 2-3480-2000
* URL : http://www.spo.go.kr/spo/index.jsp
The Internet Crime Investigation Center of the Supreme Prosecutors' Office.
* Phone: +82 2-3480-2000
* URL : http://www.spo.go.kr/spo/index.jsp
Article 14 (Duties to notify)
Personal information handling policies can be changed according to laws, policies, internal operational policies, or changes in security technologies, and at least 7 days before implementing the changed personal information handling policy (30 days before the user's disadvantage).
Date of announcement of personal information handling policy: 2022-03-14
Implementation date of the personal information handling policy: 2022-03-14